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IML - Innovative Audience Response

Sydney: +61 (0)2 8216-5716
Melbourne: +61 (0)3 9415-5292

A Computershare company
Corporate Information
Melbourne office:
Yarra Falls,
452 Johnston Street,
Abbotsford, VIC 3067,
Melbourne, Australia
T: +61 (0)3 9415-5292
F: +61 (0)3 9473 2004
E: info-au@imlworldwide.com

Sydney office:
Level 1, 60 Carrington Street
Sydney, NSW, 2000
T: +61 (0)2 8216 5716
F: +61 (0)2 8235 8043
E: info-au@imlworldwide.com
Brisbane office:
307 Queen Street
Brisbane, QLD 4001
E: info-au@imlworldwide.com

New Zealand office:
Level 2
159 Hurstmere Road
Takapuna
0622
T: (0)27 751 8141
F: (0)09 925 1172
E: info-nz@imlworldwide.com

Account Manager - Melbourne

Account Manager - Melbourne

IML

IML is the UK's leading supplier of interactive audience response systems. IML manufacture the award winning Communicator - a sophisticated wireless keypad for audience participation and voting. Our services are used at conferences and events worldwide by clients who rely on our audience response system to gather accurate and invaluable feedback.

The secret behind IML’s success is our team’s everlasting enthusiasm and energy. That’s why we’re looking for an extra special person to join our sales team as a new Account Manager.

This is a really exciting time to join IML – recently acquired by Computershare, we now have offices in America, Hong Kong, South Africa and our business is growing rapidly around the world.


So, if you’re looking for a well-established company that can offer plenty of opportunity for development and growth, you’ve found it!

The role

Position: Account Manager

Hours: 9.00am - 5:30pm

Reports to: Peter Hair

Responsible for: Developing new business and maintaining on-going client relationships.

Key Responsibilities:

The Account Manager will play a vital role in the sustained growth and progression of our company and will be responsible for:

• Managing and developing client relationships within their territory in order to build sales revenue. 
• Negotiating to close sales and maintain on-going relationships.
• Arranging demonstrations and visit potential/existing clients and secure new business.
• Supplying customers with accurate and timely responses regarding product information and pricing enquiries.
• Building up detailed knowledge about the company's products and services.
• Monitoring and reporting back on new business activity, to be reviewed on a regular basis.
• Attending business generation events and exhibitions.
• Working closely with sales and marketing teams to push forward lead generation initiatives.
• Contributing to sales plans.
• Creating better understanding of client’s needs and buying triggers. 

In addition, the Account Manager will also be expected to…

Begin their training in our Operations Department. They will work out on-site to understand IML’s products and services and the solutions we offer our clients.  This may involve working outside of usual office hours.

Support the Sales and Marketing teams with administrative duties related to business generation, proposals and sales documentation.

Person Specification:

We are looking for a bright and enthusiastic team player with the following key attributes:

• Sales qualifications or experience useful but not essential as training on IML products & services will be provided.
• Excellent communication, customer service and administrative skills both written & oral (admin skills to include use of Word, Excel, MS Outlook and customer contact databases e.g. ACT).
• Positive and flexible.
• Good attention to detail.
• Organised, self-motivated and able to work with minimal supervision.
• Ability to manage own time effectively and work to deadlines.
• Ability and enthusiasm to meet targets.
• Confident to contact clients for information and to follow-up quotes effectively.

Salary – tbd based on skills and experience
Applications - Please send CV with covering email outlining why you are right for the role to peter.hair@imlworldwide.com
Deadline – 31 August 2008